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FAQ

Shipping

Domestic Shipping

We offer free shipping anywhere in the United States for domestic orders. And with our efficient shipping process, you can expect your package to be delivered within 6 to 11 working days. We want to make sure you receive your safety shoes in a timely manner. If you have any other questions about our shipping policies, feel free to ask! 🚚📦
 

International Shipping 

 For international orders, we offer a flat shipping rate of $7 to destinations all over the world. Our estimated delivery time for international shipping is typically between 7 to 14 days. Please keep in mind that shipping times may vary depending on the destination and any customs procedures. If you have any specific questions or need further assistance regarding international shipping, feel free to let me know. We're here to help! 🌍✈

 

 

Customs Duties & Other Fees 

No extra fee charged

Returns

How to Return  

 

 We understand that sometimes returns are necessary. For returns, we have a 30-day window from the date of delivery to the customer. To be eligible for a return, the item should be in its original condition without any wear and tear, cosmetic changes, or signs of use. We want to ensure that you're satisfied with your purchase, so if you need to initiate a return, please reach out to our customer support team. They'll guide you through the process and assist you further. Don't hesitate to ask if you have any other questions! 😊📦

 The customer will be responsible for the return fee as well
.

Damaged or Incorrect Items  

 If an item is damaged or incorrect, we will definitely address the issue and make it right. In such cases, we will gladly provide a refund or send a replacement item at no additional cost to you. We strive to ensure that our customers receive their orders in perfect condition. If you encounter any issues with your order, please reach out to our customer support team, and they will assist you accordingly. Your satisfaction is our top priority! 😊🛠

 

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